Mobile Computer Services, Inc.: Why the Right Software Matters for Businesses

The right software solutions can significantly impact business efficiency. The role of IT consulting companies becomes paramount in this scenario. Mobile Computer Services, Inc., Wake Forest, emerges as a leading firm, helping businesses make informed decisions when selecting software tailored to their unique needs. This article talks about IT consulting services’ expertise in making software choices.

The Role of IT Consulting Companies in Software Selection

Choosing the right software is critical to operational efficiency, productivity, and overall business success. Whether it’s project management tools, customer relationship management (CRM) systems, or custom software solutions, the impact of software choices reverberates across various facets of business operations.

Customized Needs Assessment

IT consulting companies like Mobile Computer Services, Inc., Wake Forest conduct a thorough needs assessment to understand the unique requirements of a business. This step ensures that the recommended software aligns with the specific goals and challenges faced by the organization.

Vendor-Neutral Guidance

Being vendor-neutral, IT consulting services provide unbiased guidance. They help businesses explore a wide array of software options, ensuring that recommendations are based on what best suits the business rather than any affiliations with specific software vendors.

Cost-Benefit Analysis

One of the crucial aspects of software selection is understanding the cost implications. IT consulting companies perform in-depth cost-benefit analyses, considering the upfront costs and the long-term value and potential return on investment (ROI) offered by the chosen software.

Integration with Existing Systems

For businesses with existing IT infrastructure, seamless integration is paramount. IT consulting services assess the compatibility of potential software solutions with the current systems, ensuring a smooth transition and avoiding potential disruptions.

Mobile Computer Services, Inc., Wake Forest: Elevating Software Decision-Making

The modern market is flooded with many software options, each claiming to be the solution to myriad business challenges. However, the abundance of choices can be overwhelming, and without expert guidance, businesses may find themselves grappling with software that doesn’t align with their specific requirements.

As a trusted IT consulting service in Wake Forest, Mobile Computer Services, Inc. brings a wealth of expertise to the software selection process. Here’s how the company aids businesses in making informed choices:

In-depth consultations with Expert IT Consultants

Mobile Computer Services, Inc. offers businesses the opportunity to consult in-depth with seasoned IT consultants. These professionals take the time to understand the nuances of each business, tailoring recommendations to align with the organization’s goals.

Proactive Needs Analysis for Precise Solutions

Through proactive needs analysis, Mobile Computer Services, Inc. ensures that every software recommendation is a precise solution addressing the unique challenges faced by the business. This tailored approach sets the foundation for optimal software utilization.

Ongoing Support and Adaptation

Beyond initial consultations, Mobile Computer Services, Inc. provides ongoing support. This includes adapting software choices as business needs evolve and ensuring that the selected solutions remain aligned with the organization’s growth trajectory.

For more information on how Mobile Computer Services, Inc. can elevate your business through strategic software choices, contact the expert IT consultants in Wake Forest today!

About Mobile Computer Services, Inc., Wake Forest:

Based in Wake Forest, Mobile Computer Services, Inc. is your all-encompassing solution for IT challenges. As an IT services provider, MCS collaborates with local businesses, managing their IT infrastructure comprehensively. From day-to-day operations to long-term technology strategies, this managed IT service provider delivers with a dedicated team of certified engineers. Discover the IT consulting services offered by Mobile Computer Services, Inc. in Wake Forest. For more details, contact specialists at (919) 230-2900.

10 Ways Managed IT Services Help With Business Continuity Planning

In an era defined by digital transformation and an ever-evolving technology landscape, managed IT services have become pivotal in ensuring the resilience and continuity of businesses. Mobile Computer Services, Wake Forest, a leading managed IT company and service provider, is at the forefront of this paradigm shift, showcasing how managed IT services play an indispensable role in business continuity planning.

The Significance of Business Continuity Planning

Business continuity planning is the strategic process of creating systems and procedures to maintain or quickly resume essential business functions in the event of a disaster, technological failure, or other unexpected events. Such planning ensures that a business can continue operating smoothly despite adversities.

The Essence of Managed IT Services

Managed IT services, offered by companies like Mobile Computer Services, encompass a proactive approach to managing an organization’s technology infrastructure. It involves outsourcing IT functions to a specialized provider, allowing businesses to benefit from a dedicated team of experts, cost-effective solutions, and advanced technology without the hassles of in-house management.

Managed IT Services and Business Continuity Planning: A Symbiotic Relationship

Mobile Computer Services, Wake Forest, recognizes the synergy between managed IT services and business continuity planning and how they reinforce each other to fortify an organization’s operational foundation.

Robust Disaster Recovery Solutions: Managed IT service providers, like Mobile Computer Services, offer robust disaster recovery solutions, including data backup and offsite storage. In times of crisis, these services ensure that critical data is protected, accessible, and recoverable, minimizing downtime and data loss.
Proactive Monitoring and Maintenance: Managed IT services continuously monitor an organization’s IT infrastructure, identifying and resolving issues before they escalate into major problems. This proactive approach is instrumental in maintaining seamless operations and preventing disruptions.
Scalable Solutions: Managed IT companies like Mobile Computer Services offer scalable solutions that adapt to a business’s changing needs. This flexibility ensures that as a business grows or faces unexpected challenges, its IT infrastructure can adjust accordingly to maintain continuity.
Expert Guidance: Managed IT service providers bring a wealth of expertise to the table. Their knowledge of industry best practices and emerging technologies can guide businesses in creating effective business continuity plans tailored to their specific needs.
24/7 Support: Many managed IT companies, including Mobile Computer Services, provide round-the-clock support. This availability ensures that businesses have immediate access to IT assistance, which is crucial during critical situations threatening continuity.
Diverse Solutions for Comprehensive Risk Mitigation: Managed IT service providers offer various tools and strategies. This diversity empowers businesses to select and integrate solutions within their Business Continuity Planning (BCP) that effectively mitigate a wide spectrum of risks, ranging from cybersecurity threats to hardware failures and natural disasters, bolstering the overall resilience of the organization.
Swift Recovery through Proactive Management: Managed IT’s proactive approach involves continuous monitoring and preemptive issue resolution. This rapid response capability is pivotal for BCP, ensuring minimal disruption during unforeseen events. Businesses can swiftly recover and resume operations, minimizing downtime and financial impact.
Optimal Resource Allocation: The cost-efficient model of Managed IT aligns seamlessly with BCP’s core objective: optimizing resource allocation during disruptions. By managing IT services through a dedicated provider, businesses can strategically allocate resources to critical areas, ensuring uninterrupted operations while controlling costs effectively.
Tailored Alignment with Business Goals: Managed IT Services have the flexibility to align technology solutions with specific business objectives. This tailored approach harmonizes with BCP, which aims to maintain business operations during disruptions. Managed IT ensures that IT strategies are driven by overarching business continuity strategies, creating synergy between the two.
Continuous Enhancement of IT Infrastructure: Managed IT Services go beyond maintenance; they continually enhance IT infrastructure. This continuous improvement augments BCP’s resilience by incorporating the latest technologies, strengthening cybersecurity measures, and fine-tuning disaster recovery plans. As threats evolve, the IT infrastructure evolves parallel, ensuring that BCP remains effective and adaptable to emerging challenges.

About Mobile Computer Services, Wake Forest:

Mobile Computer Services, based in Wake Forest, is your one-stop solution for IT challenges. As a managed IT services provider, MCS collaborates with local businesses, assuming full responsibility for their IT infrastructure. From day-to-day IT tasks to strategic technology planning, the managed IT service provider offers a dedicated team of certified engineers who deliver technology and oversee its management.

Discover the range of managed IT services Mobile Computer Services, Inc. provides in Wake Forest. Contact the experts today at (919) 230-2900 to learn more.

MCS Wake Forest: How Important is Regular IT Maintenance?

In today’s fast-paced digital landscape, businesses heavily rely on information technology (IT) infrastructure to drive productivity, efficiency, and competitiveness. Mobile Computer Services Inc., located in Wake Forest, North Carolina, understands the crucial link between regular IT maintenance and business productivity. Their expert team offers top-notch managed IT services to ensure clients’ systems are optimized, secure, and aligned with their business goals.

How Important is Regular IT Maintenance?

Enhancing System Performance

The key to maximizing business productivity lies in the smooth functioning of IT systems. Mobile Computer Services Inc. in Wake Forest empowers businesses to experience seamless operations with their managed IT services. They minimize downtime and maximize client productivity by keeping hardware and software up-to-date.

Regular updates of operating systems, applications, and drivers ensure the systems perform at their best. Outdated software and firmware can lead to inefficiencies and slowdowns, hindering employee productivity. By leveraging their expertise, Mobile Computer Services Inc. ensures clients’ IT infrastructure operates at peak performance, providing employees with the necessary tools to work efficiently.

Preventing Disruptions and Downtime

Unplanned downtime can be catastrophic for any business. Every minute of disruption means a loss of productivity and potentially lost revenue. Mobile Computer Services Inc. provides proactive IT maintenance to address this critical concern.

Through system backups and hardware diagnostics, their team identifies potential issues before they escalate into major problems. Businesses can significantly reduce the risk of unexpected downtime by addressing potential bottlenecks and vulnerabilities. The expert technicians at Mobile Computer Services Inc. take a preventive approach to IT support, ensuring seamless operations and improving client productivity.

Strengthening IT Security

In an era of rampant cyber threats, IT infrastructure security is paramount. Mobile Computer Services Inc. understands the significance of a robust security posture and implements effective measures to safeguard clients’ critical data from potential breaches.

Their managed IT services include regular security patch updates, antivirus software management, and enhanced firewall protection. The expert team at Mobile Computer Services Inc. works tirelessly to stay one step ahead of cybercriminals, instilling confidence in clients’ business partners and employees. A secure IT environment fosters productivity, as employees can work with peace of mind, free from the fear of cyberattacks or data breaches.

Extending Equipment Lifespan

IT hardware is a significant investment for businesses, and maximizing its lifespan is essential for cost efficiency. Mobile Computer Services Inc. offers maintenance expertise to help businesses make the most of their IT investments.

Proper cooling management and regular cleaning are crucial to extending the life of IT equipment. By ensuring hardware components function optimally, businesses can reduce the need for frequent replacements, saving time and money. The prolonged lifespan of IT assets allows businesses to allocate resources more effectively and invest in other areas crucial for growth.

Supporting Employee Productivity

An often-overlooked aspect of regular IT maintenance is the support it provides to employees. Mobile Computer Services Inc. boasts a responsive IT helpdesk that promptly addresses technical issues, significantly enhancing employee productivity.

Employees encountering IT-related problems, such as software glitches or network connectivity issues, can lead to frustration and lost working hours. Mobile Computer Services Inc. ensures a well-maintained IT system, combined with efficient technical support, empowers employees to work seamlessly, boosting morale and overall productivity.

Hence, by investing in proactive IT maintenance and cybersecurity measures, businesses can protect their critical data, prevent disruptions, and drive productivity gains. With Mobile Computer Services Inc. as a reliable partner, businesses can focus on their core operations while leaving their IT needs to experts. If you are searching for managed IT services in Wake Forest, look no further than Mobile Computer Services Inc.

About Mobile Computer Services Inc.

Mobile Computer Services Inc. is a managed IT service company serving small and medium-sized businesses in Wake Forest and surrounding areas. They offer a dedicated IT team to manage and monitor clients’ IT operations. With 24/7 proactive management and monitoring of computer networks, they aim to eliminate technology headaches, enabling businesses to operate efficiently and focus on their customers.

Discover the benefits of regular IT maintenance with Mobile Computer Services Inc. in Wake Forest, the leading managed IT service provider. Avoid costly repairs, enjoy fast performance, and gain peace of mind. Contact us now for fixed monthly flat-rate pricing!

How is AI transforming Information technology?

Artificial intelligence and its impact on Information technology

Artificial intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to think like humans and mimic their actions.

It is the foundation of multiple concepts, such as computing, software creation, and data transmission. The technologies that use AI are:

Machine Learning,
Deep Learning,
Natural Language Generation,
Speech Recognition,
Robotics, and
Biometric Identification.

AI and information technology (IT) are evolving at a supersonic speed. AI is the catalyst that is enabling the IT industry to transform its systems and scale up functionalities. Automation and optimization are the core functionalities of AI in IT. Mobile Computer Services, a managed IT company, shares below a few applications of AI in information technology.

1. Data security

Every business has massive data that needs to be stored safely. Creating a secure system is a priority for an information system. The AI system enables this by developing an intelligent system that identifies threats and data breaches and offers instant precautions and solutions to address security-related issues.

2. Enhanced coding

An efficient and bug-free code lies at the heart of any system. An AI system uses a series of pre-designed algorithms that helps programmers write better code or overcome software bugs. This optimizes the development time by detecting and eliminating software bugs.

3. Process automation

AI integrated with deep learning networks automates the backend processes that reduce time and cost. The algorithms gradually learn from mistakes while performing tasks and automatically optimize the code for better functioning.

4. Quality assurance

AI predictive analytical tools can predict and anticipate the bugs and issues in an application during the development stage. These issues can be automatically and swiftly fixed using the right tools, making the development process smoother. Additionally, these predictive tools optimize storage and compute load balancing in real-time, enabling the team to oversee the operations from a higher level, minus the intensive labor. This delegation allows for better productivity and quality.

5. Sustainable and efficient

Data centers, even in a single mid-sized company, consume an enormous amount of power. While some of this consumption stems directly from servers’ compute and storage operations, much of it stems from data centers’ cooling functions. Striving for sustainability and energy efficiency, Google’s ongoing experiments with AI, for instance, yielded a 40 percent reduction in the amount of energy used for cooling. AI is the future when it comes to sustainability.

6. Better server optimization

AI can help optimize the host service and improve customer service and enhance the overall operations. AI and machine learning revolution can be used to monitor server performance, network congestions, and disk utilization that help detect and predict data outages. These enable enhanced data center infrastructure and the facilitation of more intelligent and automated data management.

Benefits of integrating AI into a business

Optimize the company’s processes: AI offers automatic reminders to departments, team members, and customers; monitors network traffic; and handles mundane and repetitive tasks that are time-consuming.
Personalize customer experience: From recommendations, answering questions, helping users find products, and more, AI can transform customer experience and boost business image and efficiency.
Give insight: AI can analyze large amounts of data, which can lead to strategic insights and business intelligence.
Productivity and job creation: About 80% of tech leaders envision that AI would boost their productivity and create new jobs. 79% of executives say that AI will make their jobs easier and more efficient, while 36% see it as a means of saving time to be more creative.

In its constant drive to offer a top-end experience to its clients, Mobile Computer Services, Inc. and its team are constantly updating their technology and processes, keeping pace with the world of AI and other developments.

Why Mobile Computer Services?

Mobile Computer Services is a professional IT services company that works with small and medium-sized businesses in Wake Forest. The services include:

Managed IT services – 24×7 proactive monitoring and management of the company’s IT infrastructure.
Network services: Comprehensive care for the network systems provided by certified technicians.
Business continuity planning: Get the business back on its feet swiftly during and after disasters.
IT consulting: High-caliber advice from professional consultants to help achieve business goals.
Security: Safeguard business from malicious hackers and cyber attacks.
On-demand services: Day or night, the dedicated support staff is always available to assist.
Office move: Professional office relocation and network cabling services.
VoIP: Reduce telecom expenses and improve communications with powerful phone systems.
Email protection: Protect mail systems from spam and malware.

Contact Mobile Computer Services, Inc. at Wake Forest today at (919) 230-2900 for IT support, services and solutions.

The next blog post was first published to How is AI transforming Information technology? and is courtesy of Mobile Computer Services, Inc. Find more on: Mobile Computer Services, Inc.

6 Reasons to Switch Managed IT Solutions Companies

Businesses that partner with a capable IT Managed Service Provider (MSP) enjoy numerous benefits, including:

increased flexibility,
reduced spending on IT maintenance and repair, and
better security.

However, not all MSPs are keeping up with the pace at which this industry is moving as the business world moves online. These six signs are a good indication of when it’s time to choose a new provider:

Six Reasons to Switch Managed IT Solutions For a More Capable Provider

#1 Direct and Frequent Communication

Fortune Business Insights confirms that professionally managed IT solutions are on the rise around the world. The managed IT should always provide direct contact in answering questions and assisting with issues as they arise. An accessible account manager dedicated to the business’ needs and a 24/7/365 help desk function are essential elements in a reliable managed IT solutions provider, like Mobile Computer Services, Inc. in Wake Forest, North Carolina.

#2 Project Management Skills

Managed IT services should be skilled organizers. Projects should flow seamlessly, and the team should be transparent and keep everyone updated. If their communication skills are lacking, the results will likely also be poor.

#3 Professional Handling of Repeat IT Issues

If a managed IT services provider is proactive and reliable, they will recommend quick and effective solutions for any IT issues that arise. Preventing problems is part of the package, so service ticket numbers should be low like at Mobile Computer Services, Inc. Issues that appear should receive a prompt response from the team, not a faceless troubleshooting webpage.

#4 Robust Financial Controls in Place for IT Spending

Unusually high service bills might be a signal to reconsider the service provider. Predictable IT spending is a priority, and it is important for a business to stay within the budget and their clients’ expectations. When evaluating a new managed IT solutions provider, financial acumen should be evident in contracts, package options, and budgetary discussions.

#5 Advanced Solutions

As a business evolves, IT needs to change with it. External factors also influence this momentum and the service provider that wants to stay relevant needs to keep up with the changes in technology and business solutions. There’s nothing more frustrating than the wheels turning too slowly on the IT side of a business that’s making fast progress in other areas.

The Mobile Computer Services, Inc. team often fields questions around providing advanced solutions when the client heads in a new direction, and it remains a priority with each technician and management professional at the company. Industry-leading managed IT companies invest in cutting-edge methods and innovative solutions to counteract IT problems. Their platforms provide their clients with the ability to grow their businesses and explore new ways of approaching their goals.

#6 Cybersecurity Compared to Managed IT Companies Near Me

Insufficient cybersecurity and risk management services significantly increase the risk of data breaches or cyberattacks. Managed IT solutions should include regular vulnerability assessments to find gaps in cybersecurity. A promising design strategy will keep business assets and data secure from infiltrations of this nature.

Some of the top services to look for in a new managed IT service provider include risk management service, security awareness training, and the presence of a Virtual Chief Information Security Officer (vCISO).

Mobile Computer Services, Inc. offers full-service managed IT solutions, from ensuring hardware is current and functioning to providing ongoing management and support for a fixed monthly fee. The experienced and innovative team at Mobile Computer Services, Inc. will meet all business IT needs. Call them at (919) 230-2900 or visit their website or offices at 3650 Rogers Rd Ste 213, Wake Forest, NC 27587.

increased flexibility,
reduced spending on IT maintenance and repair, and
better security.

Six Reasons to Switch Managed IT Solutions For a More Capable Provider

#1 Direct and Frequent Communication

#2 Project Management Skills

#3 Professional Handling of Repeat IT Issues

#4 Robust Financial Controls in Place for IT Spending

#5 Advanced Solutions

#6 Cybersecurity Compared to Managed IT Companies Near Me

The next info was originally seen on 6 Reasons to Switch Managed IT Solutions Companies and is courtesy of Mobile Computer Services, Inc. See more on: Mobile Computer Services, Inc. LLC

What Are the Leading Managed IT Services Trends for 2021?

The 2020 COVID-19 pandemic altered how many companies conducted their operations and daily tasks, and managed IT service providers continued to adapt solutions in 2021. Many businesses had explored the possibility of digital platforms and remote employees. However, the big change was that these trends highlighted a need for dependable managed IT service providers who would handle IT operations and cybersecurity.

Mobile Computer Services is one of the top managed IT services in Wake Forest, North Carolina. Their IT experts explain some of the latest developments as cybersecurity landscapes shift and the industry embraces remote work as a norm.

Three Managed IT Services Trends for 2021

1. Improved Telework Support From Managed IT Service Providers

According to Global Workplace Analytics, between 25% and 30% of workers in the United States would be working from home for several days per week by the end of 2021. The pandemic created a paradigm shift, even for those who traditionally did not work from home. However, current predictions suggest that the uptick in remote workers is set to continue as companies embrace the possibilities for work-from-home employees.

With a greater number of employees staying away from the office, managed IT services globally will continue to support remote work across various locations. In-office support may need an overhaul as fewer workers operate from within the office building, and the need for hands-on IT solutions may drop significantly. However, businesses and managed IT service providers will then be able to support remote workers more effectively.

Managed IT companies provide services for:

measurable results to evaluate IT strategies and techniques
secure sensitive data with remote access
optimized (virtual) collaborative experiences for customers and employees
robust foundations for cloud operations

2. Enhanced Cloud Support

The shift to remote work is also the reason many businesses are moving to cloud hosting in 2021. It offers benefits like:

Accessible data to employees
Simple data backups
Cost-efficient computing
Remote program capabilities

Managed IT services are now a permanent fixture with the popularity of cloud services because employees in multiple locations will need real-time access to qualified IT professionals. The cloud host will manage hardware issues, but dedicated managed IT services will take care of everything else. For example, it may include software, applications, network, and computer hardware issues so that employees can operate with minimal downtime.

3. Robust Cybersecurity Measures

Increased reliance on technology cracks the door open for cyberattacks, such as email phishing and ransomware. Hackers continuously exploit vulnerabilities to steal sensitive data and bring business to a standstill. These nefarious disrupters commonly target cloud services, and the trend will continue as companies embrace remote work.

A simple misconfigured setting might instantly expose infrastructure to many types of cyberattacks, so securing digital assets is essential. Managed IT services include additional security services and solutions in their service packages, like segmented home networks and firewall installations. Cyberattacks are on the rise, so businesses must take appropriate measures to safeguard their networks and data.

Reliable Managed IT Solutions Near Me

As the IT landscape develops with remote work and cloud services, managed IT solutions are becoming essential services for any commercial endeavor. Experienced IT professionals, like Mobile Computer Services, provide high-quality IT solutions and support for small businesses. Their services include continuous system monitoring, safeguarding installations, and repairing computers to protect infrastructure.As one of the leading managed IT companies in the area, Mobile Computer Services operates from 3650 Rogers Rd., Suite 213, Wake Forest, NC, 27587. Call (919) 230-2900 today to speak to one of their IT professionals or follow them on Facebook for up-to-date company news.

As one of the leading managed IT companies in the area, Mobile Computer Services operates from 3650 Rogers Rd., Suite 213, Wake Forest, NC, 27587. Call (919) 230-2900 today to speak to one of their IT professionals or follow them on Facebook for up-to-date company news.

The following article was originally published on What Are the Leading Managed IT Services Trends for 2021? and is courtesy of Mobile Computer Services, Inc. See more on: Mobile Computer Services, Inc. Blog

How to Evaluate an IT Company: 6 Tips

The computer infrastructure of a business is invaluable for day-to-day operations and as the business’s online “face” to consumers. Managed IT service companies offer many services, such as monitoring, streamlining, and maintaining a business’s vital computer infrastructure.

Working with an experienced Managed IT service provider can prevent the cost, frustration, and embarrassment of computer glitches and outages. The experts at Mobile Computer Services (MCS), Inc. have a few tips for business owners trying to evaluate a managed IT company.

6 Top Tips and Criteria for Evaluating Managed IT Companies

#1: Is the managed IT company responsive in a crisis?

All business owners know that moment of panic when a crucial file is missing, the phone or credit card reader is down, or the computers are running at a snail’s pace. A managed IT service provider should respond quickly to any unexpected problem and resolve it before customers get upset or business opportunities are lost.

What is the MSP’s response time? MCS has a GUARANTEED RESPONSE TIME of 3 minutes or “WE PAY YOU,” the company tagline reads. According to their happy customers, when you call, they answer!

#2: Does the company listen?

Every situation is different. If a managed IT service provider offers cookie-cutter solutions without fully understanding the problem, they might not be spending the time and energy to truly protect their customers.

#3: Does the company proactively prevent problems before they occur?

A managed IT service provider should be proactive in identifying trouble spots in a computer system and offering solutions before there is a problem. A computer system that is professionally maintained and looked after offers reliability and efficiency and saves money over time.

#4: Does the provider offer managed IT solutions that work?

If managed IT solutions are not tailored to each individual business’s needs, staff and customers might have to accommodate an inefficient system, causing frustration and potentially costing business. The managed IT company should serve the needs of the client, not the other way around.

#5: Does the provider offer cost-effective services?

It is more important now than ever for businesses to rein in costs. A managed IT company should offer cost-effective solutions so that businesses do not have to scale back their IT protection or rely on DIY strategies.

#6: Is the company up-to-date on the latest trends?

The world is changing at an ever-increasing rate. New technologies offer game-changing solutions. Changing regulations force businesses to face new IT challenges. Consumers and businesses have reinvented themselves to endure the COVID pandemic.

If a managed IT service provider is still offering 2019 strategies and tools for 2021 business challenges, it might be time to look elsewhere. Likewise, if a managed IT service provider is not a good fit for a business, it might be time to switch.

About Mobile Computer Services, Inc.

Mobile Computer Services, Inc. is a trusted member of the Wake Forest Area, accredited by Dunn & Bradstreet. They treat every business as an individual and create customized and proactive managed IT solutions. Their team has the experience and technology to handle the IT needs of businesses of all types and sizes.

To learn more about Mobile Computer Services, chat with a representative online, visit them on Facebook or Google, or stop by one of their offices.

The next article was originally published to How to Evaluate an IT Company: 6 Tips and is republished from Mobile Computer Services, Inc. Read more on: https://ncmobilecomputerservices.com

Mobile Computer Services Provides Advice on Narrowing Down IT Options

Keeping a clear focus on client needs, Mobile Computer Services stands alongside small- to mid-sized Wake Forest-based companies to provide rapid-response IT support services. The IT company’s long-standing commitment to transparency for service rates and specifications keeps client companies ahead of the game. Mobile Computer Services handles managed IT needs as leading experts at flat, budget-friendly rates.

Six Vital Questions to Ask When Choosing Managed IT Companies

#1: What types of IT support does the IT company offer?

Make the right investment. Few circumstances can frustrate a business owner more than discovering that their new service costs extra money while fixing nothing.

This first question stands right in line with the research that owners or CEOs/CTOs should do to determine their company’s weaknesses. Once they can diagnose current problems, they know to look for managed IT companies offering the types of managed IT services they need.

#2: How well does the IT company know my industry?

A search does not end just because a provider offers what a business needs and seems good at it. First, a prospective client should evaluate the real reputation of an IT company using this question. If the IT company lacks any industry knowledge and any similar clients, red flags should go up.

Second, a managed IT service provider that knows a particular industry can further increase the efficiency and effectiveness of a client’s services. This benefit can manifest itself in many ways, such as excluding extraneous information from reports and labeling data with industry-specific jargon.

#3: What would my contract and pricing with this IT company look like?

Be sure to always read the fine print or have it explained in clear terms. On the flip side, a reputable managed IT service provider should show a willingness to inform a potential client about every detail they want or need to know.

Furthermore, some companies use low introductory pricing to attract new clients who do not ask this question. In the worst-case scenario, a client may see a jump in their rate after the first billing cycle that will last until the end of the contract.

#4: How does the IT company implement technological and industry advancements?

Leading companies will not stagnate. Innovations in technology and industry practices regularly emerge, requiring managed IT companies to maintain constant attention and effort to stay ahead of the competition.

Also, the IT provider should implement change in a way that does not compromise the integrity of a client’s ongoing managed IT solutions. For example, the onset of the COVID-19 crisis galvanized responsive action from Mobile Computer Services to help clients adjust to the new situation.

#5: Does a client company need on-site equipment?

A prospective client for managed IT needs to become familiar with the practices of some managed IT companies. In some cases, an IT company may require the purchase and installation of new equipment that could come out of the client’s pocket.

#6: What are the terms of the IT company’s SLA?

A Service Level Agreement represents a provider’s commitment to ongoing, dependable service and outlines what will happen if service becomes interrupted. A client should not see any commitment lower than 99.99% uptime, representing about 52 minutes of downtime throughout an entire year.

Prospective clients searching “managed IT companies near me” will experience top-notch managed IT solutions and service from Mobile Computer Services, which may be reached by calling (919) 230-2900 for the Wake Forest Office.

The following blog post was originally published to Mobile Computer Services Provides Advice on Narrowing Down IT Options and is republished from Mobile Computer Services, Inc. Find more on: The Mobile Computer Services, Inc. Blog in North Carolina

Managed IT Service Providers for Small Businesses in Wake Forest, NC

As an anchor city in North Carolina’s Research Triangle, Wake Forest, NC, is one of the fastest-growing business districts in the United States. The technology industry is driving growth, with many small- and mid-sized businesses moving to Wake Forest to take advantage of its talented workforce and unique quality of life. However, with so much competition from larger businesses, it’s difficult for smaller companies to develop and afford an internal IT staff capable of supporting business growth.

‘For those who are evaluating managed IT companies, Wake Forest, NC, IT provider Mobile Computer Services can help focus on developing a core business by removing IT headaches that restrict growth. Managed IT providers offer remote management of everything from hardware and network issues to data management and security threats. Small businesses can get all the technical support they need while saving money in the process.

According to a Clutch Report survey, at least 37% of businesses are outsourcing an IT service. The main drivers behind outsourcing IT include increased efficiency and access to expert support. Here are some of the key reasons why small businesses can benefit from outsourcing IT services to a managed provider.

Reduced Overhead and Operational Costs

Maintaining an IT team that can handle any issue impacting a company’s networks, infrastructure, and hardware can break most small businesses’ budgets. Hiring a managed IT service company to supplement the internal staff—or become the company’s IT staff—is a cost-effective way to access a wealth of tools and expertise without having to train staff and buy new equipment frequently. Some companies, including Mobile Computer Services, offer flat fees that allow for easy and predictable budgeting.

Technology Leasing and Monitoring

Technology is always changing, and it can be a challenge for small businesses to stay current with software and hardware updates. A managed IT service will monitor and assess your systems continually to ensure that it makes necessary updates to keep your business online. Some companies offer leasing or licensing of servers and hardware, giving you access to the latest technology without purchasing it yourself.

Protection From Cyberthreats

Cybersecurity is a growing threat, and small businesses rarely have the internal expertise to protect their proprietary data—or their customers—from an attack. A managed IT provider can help business owners rest easy by offering to patrol their network, mitigating risks and thwarting attacks when they occur. They also ensure that the system complies with all laws and regulations.

24/7 Service

Managed IT companies have the staff and resources to provide 24-hour service. Their rapid response to issues means less downtime and fewer staff and customer complaints. They can fix most problems remotely, but many managed IT providers offer on-site support, too.

Why Choose Mobile Computer Services

Anyone who is searching for “managed IT services near me” in Wake Forest might want to choose Mobile Computer Services to manage IT for their small business. The company has a long history of outstanding customer service for providing:

Rapid response any time of day or night
Proactive system-monitoring to resolve issues before they take a company offline
A highly knowledgeable staff that can tackle any challenge
All-inclusive, affordable pricing that gives a company unlimited IT support

For a consultation, interested business owners should contact Mobile Computer Services, located at 3650 Rogers Road, Suite 213, Wake Forest, NC 27587, at 919-230-2900 or online.

The following info was originally seen on Managed IT Service Providers for Small Businesses in Wake Forest, NC and is republished from Mobile Computer Services, Inc. See more on: The Mobile Computer Services, Inc. Blog in North Carolina

What Managed IT Solutions Mean for Healthcare

Hospitals and healthcare clinics aren’t the only ones pivoting during the coronavirus pandemic. Managed IT companies have also found themselves acting nimbly to manage infrastructure without sacrificing performance or security. More than ever, these third-party companies demonstrate the benefits that managed IT can have on the healthcare industry.

Greater Flexibility

Healthcare providers need to stay agile to meet demand. Managed IT solutions allow organizations to increase their mobility and stay in touch with patients. Their superior flexibility goes hand-in-hand with a medical provider’s ability to achieve more reliable care, greater staff productivity, and higher patient satisfaction.

Consider a healthcare practitioner who cares for patients in rural North Carolina. Managed IT solutions will allow the practitioner to digitally access the patient’s electronic health record, order prescriptions, and send secure emails. Furthermore, patients are able to set up appointments and check their test results in a matter of seconds using their computers or mobile phones.

Data Protection

Data protection has never been more critical. The modern digital era means that more data is online, including sensitive information related to a patient’s health and medication. A third-party managed IT service will ensure robust data protection that complies with ever-changing security requirements.

While security companies can’t guarantee against a breach, they can dramatically reduce the chances of a significant incident. IT specialists mitigate potential risks, back up data systems, and develop recovery strategies. The multi-pronged approach provides resilient technical solutions for healthcare providers, large and small.

Lower Operating Costs

According to a report from CDW, managed IT services can reduce IT costs by up to 40%. Part of the reason is flexibility: clients can scale their IT support up or down, depending on their needs. Providers can tailor their services to the needs of the client companies, whether they want comprehensive technical services or discrete individual ones like email protection or security.

Never has there been a better time to work with a managed IT service provider. Gartner, a research and advisory firm, found that 50% of healthcare CIOs have experienced budgetary pressure, while 41% receive inadequate funding. Working with a third-party IT services provider allows CIOs to better meet internal demand without running over the budget.

Peace of Mind

Peace of mind is priceless. Healthcare employees can work with assurance knowing that managed IT service providers are there to assess, monitor, and fix technical problems as they happen, preventing massive system shutdowns. The outsourced IT specialists will also keep the facility compliant with security best practices and the latest HIPAA standards.

The glimpse of serenity is even more critical in the wake of the coronavirus pandemic. According to the Department of Health and Human Services, healthcare breaches increased by 50% between February and May compared to the same time last year. Healthcare providers can rely on specialized engineers for IT support to carry them through the public health crisis.

About Mobile Computer Services, Inc.

When healthcare providers in the Research Triangle region of North Carolina need managed IT solutions they can trust, they turn to Mobile Computer Services (MCS). Since opening more than a decade ago, this IT services provider has provided greater operating flexibility and data protection for clients in the Raleigh and Wake Forest areas of NC.

The dedicated team of IT specialists at Mobile Computer Services manages and monitors operations at many client companies across the state to ensure the most effective and efficient technological services. Whether you need managed IT services or IT consulting, Mobile Computer Services has you covered.

Be sure to get the personalized attention and professional service that’s only possible with local experts. Learn more about Mobile Computer Services by calling (919) 230-2900 or visiting in person at 2650 Rogers Rd, Suite 213 in Wake Forest, NC, 27587.

The following info was first published to What Managed IT Solutions Mean for Healthcare and is courtesy of Mobile Computer Services, Inc. Read more on: The Mobile Computer Services, Inc. Blog in North Carolina