The welcoming town of Wake Forest is the
perfect place to live if you enjoy spending time outdoors.  From Smith Creek Park, popular with families,
to water-based activities at Paddle Creek, there is something for everyone. But
there’s more to the town than just the outdoors, Wake Forest also has a thriving
business district with many opportunities for small businesses to flourish.
With almost limitless ways to enjoy Mother Nature on your doorstep and
excellent business opportunities, it’s not surprising that Wake Forest is a
popular place to live.

Balancing Business and Quality of Life in Wake Forest

Wake Forest is a popular hub for
entrepreneurs and small business owners wanting to balance their work with a
good quality of life. For business owners with families especially, there are
many places to enjoy, such as The Factory at Franklin, Hill Ridge Farms, Wake
Forest Museum and Falls Lake State Recreation Area.

Managed IT Services for Wake Forest’s Business Owners

Making time to enjoy all that Wake Forest has to offer may mean that small business owners need to carve out some time from their busy work schedules. One of the best solutions is to work with a managed IT services provider as they offer an end-to-end solution that will take care of all the IT requirements for a business. This helps business owners by relieving pressure from day to day activities of the business. Working with an outsourced IT consultancy also ensures that any IT emergencies that occur, whether during the day or at night, will be quickly and professionally handled.

An Outsourced IT Solutions Provider for Small Business

At Mobile Computer Services in Wake Forest,
we have a suite of services that perfectly match the needs of small business
owners. Our goal is to support your business by offering technological
solutions that allow you to focus on running your business without interruption.
To do this, we offer small businesses in Wake Forest: managed IT services,
network services, business continuity planning, IT consulting, IT security,
on-demand services, office moves, VoIP, email protection and hardware as a
service.

Managed IT Services

Running a small business has enough
pressures of its own. Let Mobile Computer Services help you with a managed IT
solution that gives you peace of mind knowing that your systems are continually
monitored. You’ll experience less downtime as issues are identified and fixed
before they can cause a problem, and fewer disruptions as we provide our
services either remotely or outside of working hours.

Network Services

With our comprehensive network services,
you’ll receive detailed reports on your network’s health and status as well as
a full security audit to identify and close holes in your network security.
This includes antivirus and firewalls to ensure that threats are identified and
quarantined as soon as they enter your system. This is all done at a fixed
monthly fee so that you are fully protected at an affordable, scheduled fee.

Small Business Continuity Planning

We understand that what you want from a managed IT solution is data protection and data recovery preparation. Our team will prepare a robust data backup and restoration security plan that covers all areas of the business including email, customer databases, and sensitive information. This offers full protection for your business under all circumstances.

IT Consulting for Small Business Owners

Mobile Computer Services offers full-service IT consulting for small businesses. We will provide a comprehensive analysis of essential business functions including the important considerations of budget and scalability. You will receive a predictable fee schedule to enable you to make financial decisions based on costings that include installation, testing, and setup. The rate is also fully inclusive of ongoing system maintenance requirements.

IT Security Services

With our professional, up-to-date online
security architecture your small business will benefit from decreased downtime
with processes in place that detect intruders and protect your business against
internet threats. You will also have the confidence to go about daily online
activities knowing that there is complete data security management in place.

On-Demand Services for Small Businesses

Rather than trying to keep on top of IT
requirements in-house, Mobile Computer Services offers an outsourced IT
solution that gives you  24/7 access to a
department of specialized IT experts. Whenever you need technical assistance,
they’re ready and available to help.

Office Moves

Choose an IT service that can grow with
your business. As your business needs change and grow, Mobile Computer Services
is able to deliver flexible office cabling solutions. Our reliable office
moving services ensure that you don’t lose productivity during the move. This
is because in most cases we’re able to implement the new system without
shutting down normal business operations and there are no unforeseen expenses.

VoIP for Small Business

Get a communication solution that is reliable, affordable, mobile and easy to use. Mobile Computer Services in Wake Forest makes VoIP for small businesses an affordable solution. The service reliability is second to none with our 24-hour service and maintenance system to ensure that you’re always online.

The solution is affordable with a fixed
monthly fee with no additional service installation or setup costs. VoIP for
small business is also fully mobile, you can access calls from mobile devices,
whether you’re in the office or on the road. And VoIP is easy to use, with many
of our clients commenting on the simple, easy to navigate interface and
intuitive controls.

Small Business Email Protection

IT security is a big concern for all small
businesses. With our advanced filter solutions, we are able to prevent email
viruses and spam content from reaching your employees’ inboxes to prevent
infection from even entering your IT system.

We make emails easily accessible with an
online archive of emails (both incoming and outgoing) including attachments and
other message content. All your online queries are managed through an advanced
search engine.

Hardware as a Service (HaaS) for Small Businesses

With hardware as a service, it’s easy to
stay on top of the IT requirements for your business. Our HaaS offering
includes infrastructure and hardware covering warranty servicing for servers,
laptops, desktops, switches, routers, and firewalls – all the hardware you need
to keep your business up and running optimally. Our service also covers the
software, operating systems, and drivers associated with the hardware.

From a cost perspective, this makes sense
for most small businesses. First, for tax-related issues, if your business uses
the accrual basis for accounting, your operating expenses are easy to classify
correctly. This is because our IT services and related equipment qualify for
this classification. Second, it’s easier to forecast when you know what your
expenses are going to be. With IT-related costs billed on a flat monthly fee
without sudden changes, it’s much easier to accurately predict your expenses.

Work with Wake Forest’s Best Managed IT Services Company for Small Businesses

Our clients trust us to deliver a
cost-effective, robust solution that is tailored to their business needs.
Having worked with small businesses in Wake Forest for a number of years, we
understand the importance of delivering top-quality IT and security solutions
to our clients. And our strong track record shows that we have been able to
successfully meet the needs of our clients.  

Contact us today for a free, no-obligation
quote. We can’t wait to help your small business with the IT services you need
for your company to thrive.

The following post was originally published on Managed IT Services for Small Businesses in Wake Forest, NC and is courtesy of Mobile Computer Services, Inc. See more on: Mobile Computer Services, Inc. Blog

Running a dental practice but finding that staying on top of technology is a challenge?

At Mobile Computer Services we offer
specialized IT services
for dentists. From systems implementation to backups and compliance, we can
help you stay online and in control 24 hours a day, 7 days a week.

The city of Raleigh has some of the best
museums including the North Carolina Museum of Natural Sciences, and the North
Carolina Museum of History. It’s also well known for its restaurants, top among
them Bida Manda Laotian Restaurant and Bar, Big Ed’s City Market Restaurant and
Second Empire Restaurant and Tavern. But what you might not have known, is that
the city’s business district is growing quickly (it’s in the top 100 metros for
economic growth) and is attracting talent from across the State.

This is good news for dental practices that
will have the opportunity to expand in the coming years, but it may require
upgrades to practice locations and the implementation of new IT systems to
manage a bigger patient load.

With this in mind, our full suite of
services is designed to give you access to the services that you need, for an
affordable monthly fee.

Top Quality IT Services for Dentists

At Mobile Computer Services in Raleigh, we offer a number of services designed specifically with dentists in mind. We’re here to help with your technological requirements, so you can get on with the business of helping people with their teeth. To do this we offer managed IT services, network services, business continuity planning, IT consulting for dentists, IT security, on-demand services, office moves, VoIP, email protection and hardware as a service.

Managed IT Services for Dentists

The uptime of your practice is our
priority. We offer around the clock proactive monitoring and management of your
IT. Our managed IT services for dentists include designing and setting up new
systems or maintaining older systems that are already in place. Our full
spectrum of services can be tailored to your needs ranging from remote desktop
support to in-person commuter support at your dental practice.

Network Services

You can expect comprehensive care for your
dental IT network, provided by skilled, qualified technicians. Rather than
relying on an in-house department, our team will ensure that you don’t lose
critical information or productivity.

Business Continuity Planning

Technical issues crop up from time to time,
and if you don’t have the correct systems and backups in place, this can be a
significant worry. With Mobile Computer Services your dental practice has
access to our state-of-the-art back-up and data restoration systems. Because
we’re actively managing your systems and pro-actively taking steps to mitigate
risks to your practice, you know that you have the best safeguards in place.

IT Consulting for Dentists

Our professional consultants have
specialist insights into managed IT services for dentists. We know what systems
you need, as well as what hardware offers the best solutions so that you know
your dental practice is functioning optimally.

IT Security for Dentists

Keeping client documents safe is a top
priority for dental practices, and there are legal implications if you are not
compliant. If you’re worried about the possible effects of a cyber attack on
your practice, we can help. Our robust cybersecurity solution will safeguard
your data and protect your dental practice against damage and security
breaches.

On-Demand Services for Your Practice

Get peace of mind knowing that there’s a
support team available around the clock. They’re available to help with
technology that isn’t functioning correctly and broken computers, and you only
pay for the support that you need.

Office Moves

Flexible, customizable cabling solutions
for your dental practice. If your practice is expanding or moving locations,
you need to know that you can rely on your technological infrastructure. We’ll
work with you to implement the perfect solution to ensure that your practice is
supported by a robust, solid IT foundation.

VoIP

Is your business keeping up with the times?
One of the ways that you can future-proof your dental practice is through the
implementation of a VoIP solution. Our VoIP systems provide high-quality audio
(as well as conferencing capabilities) allowing you to cut down on phone bills,
improve your communications with clients and enhance the productivity of your
staff.

Email Protection

The often neglected area of email
protection is one of the primary ways that customers interact with your
business, and one of the key areas targeted by cyber attacks. At Mobile
Computer Solutions we build an email infrastructure that is designed to ensure
business continuity while remaining completely secure and infection-free.

Hardware as a Service for Dental Practises

Get access to top-quality hardware without the price tag. The cost of new hardware can be staggering, and over time operating systems and hardware components become outdated and will need replacing. HaaS (hardware as a service) gives your dental practice to the equipment, accessories, and support that your business needs at a price point that you can afford.

Work with the Premier Managed IT Services Company for
Dentists in Raleigh

We work with many of the city’s established dental practices, from large to small, offering flexible, tailored solutions designed to meet the specific needs of each practice. Our clients are based all over the city, from southwest Raleigh, close to Lake Johnson and Lonnie Poole Golf Course, all the way up to North Ridge Country Club in the north of Raleigh. And from east Raleigh, close to UNC Rex Hospital across to Anderson Point Park in the west of Raleigh.

Our clients trust us to deliver the right
solution at the right price, and we enjoy a great reputation because we pride
ourselves on being able to do just that. For a flat monthly rate, you can enjoy
access to Raleigh’s top IT and
security consultants with our full range of computer support and services.

Contact us today for a free, no-obligation
quote. We can’t wait to help your dental practice with top of the range
hardware, software, and IT support.

The next information was originally published on Managed IT for Dentists in Raleigh and is courtesy of Mobile Computer Services, Inc. See more on: https://ncmobilecomputerservices.com

Mobile Computer Services Offers Clients Peace of Mind with their ‘Hardware as a Service’ Offering for Wake Forest, NC Businesses.

In an increasingly complex, technical and
hardware intensive business environment, it can be difficult to keep up with
evolving hardware requirements. Part of an effective managed IT services solution is
hardware as a service (or HaaS), as a procurement model that is similar to
leasing or licensing.

What is ‘Hardware as a Service’ Offered by a Managed IT Services Provider?

The ‘hardware as a service’ model is where a managed IT services provider installs hardware that they own at a customer’s business. There is a service level agreement that defines the responsibilities of both the customer and the managed IT services provider.

The agreement will include a monthly fee
for the use of the hardware, in many cases, this will be incorporated into the
managed IT services provider’s fees that also include installation, monitoring,
and maintenance of the hardware.

It is a cost-effective way to ensure that
small to mid-sized businesses are able to provide employees with
state-of-the-art hardware.

How can a Managed IT Services Provider Help?

A managed IT services company that offers
HaaS, is able to provide their customers with a hardware solution that is
always up-to-date, has regular costs with no unforeseen expenses, and can tap
into the maintenance, and troubleshooting expertise of the managed IT services
company.

Hardware is Always Up-to-Date

A HaaS solution includes repair and
replacement of broken hardware, as well as timely upgrades when needed. To
remain competitive, businesses in Wake Forest need to be using up-to-date
hardware, but the responsibility for making those purchasing decisions rests
with the managed IT services provider.

By using a HaaS solution, business is
equipped with the technology specific to their industry and business goals,
ensuring that they always have access to optimally functioning printers,
copiers, computers, services and more.

Costs are Managed

The service level agreement with a
business’s managed IT services company will often cover infrastructure and hardware,
which makes tax-related issues easier to navigate as expenses are predictable.

Infrastructure and Hardware

Included in a HaaS agreement is warranty
servicing for servers, laptops, desktops, switches, routers, and firewalls. Also
covered by the agreement with the managed IT services company is software,
operating systems, and drivers associated with these items.

Taxation Incentives

For businesses that use the accrual basis
of accounting, a HaaS solution makes it easier to properly classify operating
expenses. An IT consulting company will be able to provide managed IT services
and related equipment that qualifies for this classification, which can be a
substantial tax incentive.

Predictable Expenses

Forecasting becomes simpler and more accurate when IT-related expenses are based on a monthly fee, where there are no sudden unexpected IT expenditures.

Better Maintenance & Troubleshooting

Operational reliability and service
integrity are the hallmarks of a good HaaS solution, offered by a reputable
managed IT services company. Through ongoing support from a managed IT company,
a business is able to ensure that best operating practices are used.

In many businesses, when new hardware is
purchased it is not properly maintained, either due to a lack of expertise, or
because of cost restrictions. Hardware as a service solves this issue, as a
managed IT services provider will actively maintain the hardware to prevent
issues as well as being available to troubleshoot when problems arise.

Mobile
Computer Services in Wake Forest, NC offers a full-solution managed IT
service that includes hardware as a service to help make running a business
more efficient. They’ll ensure that hardware is always up-to-date, as well as
providing ongoing management and support at a fixed monthly fee.

The following blog post was first published to Managed IT Services Company in Wake Forest NC Offers Hardware as a Services and is republished from Mobile Computer Services, Inc. See more on: Mobile Computer Services, Inc. LLC

Running a dental practice requires constant
management and innovation to ensure that patients receive the best possible
service. Using a company that specializes in outsourced IT services for dentists offers
a number of benefits and specific solutions.

The Benefits of Outsourced IT Services for Dentists

There are many benefits of outsourcing to a managed IT service provider. This includes the reduction of errors and security breaches, the ability to meet compliance obligations, lower costs, and an ability to better focus on the more important aspects of running a business.

Reduce Errors and Security Breaches

As a dental practitioner, you are a
specialist in a specific area which makes you uniquely qualified to treat your
patients. The same goes for your technology, an expert in managed IT services
for dentists is focused on providing the perfect technology solution for you
based on their years of experience. This makes them able to assist with any IT
challenges that relates to firewall issues, warranties and security
vulnerabilities.

Meet Compliance Obligations

Your dental practice is subject to changing
federal, state and local regulations related to securing your patient
information. Managed IT for dentists will help you navigate this maze,
including Health Insurance Portability and Accountability Act (HIPAA)
requirements. These require businesses that deal with Protected Health
Information (PHI) to implement physical, network and process-based security measures.
Failure to do so has consequences that may include costs of up to $1.5 million,
as well as the impact on the reputation of a practice.

Lower Costs

It’s often more expensive both in terms of
time and money to manage your IT in-house as a dental practice. Outsourced
providers who offer managed IT for dentists specialize in the technology that
your business needs to function. They are therefore able to offer better
support and charge less than the cost to manage this function in-house. With
outsourced IT services for dentists, the practice has access to high-quality
resources as and when they are needed.

Focus on Your Business

It is often the case that an IT problem
happens late on a Friday afternoon, in the middle of the night or over the
weekend, which leaves the practice owners and managers in a state of
high-stress until it can be resolved. With an outsourced IT provider, the
management of a dental practice can relax because they have the assurance that
their IT provider is staffed 24/7/365, and act as soon as a problem arises.

Solutions from a Specialist Managed IT Service Provider
for Dentists

There are specific requirements that a
dental practice must adhere to that can best be managed by a managed IT
services provider. This includes the installation and configuration of
technology in your practice. A managed IT services provider that has specific
experience in working with dental practices is well-placed to deliver
effective, efficient solutions as they understand your needs.

In order to stay ahead of competitors,
there is a need to constantly be improving and adapting to deliver on client
expectations. A managed IT services provider for dental practices will have the
experience and specialized knowledge to assist with:

• Setting up, updating and
  maintaining a system for managing dental patient files and information
• A full-back up solution for
  important dentistry data such as patient charts
• Providing training on any
  specialized hardware and software
• Implementing a specific
  security plan for the practice including firewall strategies, email and data
  encryption and virus protection
• Optimizing technological
  up-time for the practice
• Suggest practical applications
  for cloud-based and other solutions to introduce time and cost savings
• Compliance with dental rules
  and regulations (especially regarding personal health information)

The benefits of using a provider that
offers managed IT for dentists,
as well as the specific solutions that they are able to implement, make
outsourcing your IT a good option. From cost savings to innovative technology,
they have the experience and skills to make it happen for your dental practice.

The next info was first published to Outsourcing to a Managed IT Services Provider for Dental Practices in Raleigh NC and is republished from Mobile Computer Services, Inc. Read more on: Mobile Computer Services, Inc. LLC

Managed IT Services for Cloud-Based Business Environments

As cyber threats become more complex and potentially catastrophic, managed IT services for dentists has important applications for their practices. Dentists and the practice managers need to weigh the options on how they want to protect their data, especially with the constant moving target of HIPAA compliance and the new frontier of ePHI.

For dentists and multi-location dental practices, the potential cost of an IT security breach can be very damaging. To this point, Mobile Computer Services offers Wake Forest businesses and dental practices peace of mind with their effective, customizable managed IT solutions, sometimes referred to as “Managed Services” or “Managed IT Services.” Their 5-star service track record is based on many years of working with dentists and practice owners. One of the most important services that they offer is their network and hardware security services for dentists who take network and data security seriously.

There are two key points to look at when understanding and taking steps to mitigate security threats to a practice: business operations are moving to the cloud and small businesses like dental practices are particularly vulnerable to data breaches, website hack attempts and other security related threats and risks.

Managed IT Security Services Help Prevent Breaches Through Constant Monitoring

Increasingly practices are moving their operations online and to the cloud that is coming with the growth of the Internet of Things (IoT) which enables more and more smart devices to be connected to the web – each of which is another potential entry point for hackers.

At the same time, security breaches are becoming more serious, as well as being more difficult to detect. In CDW’s Cybersecurity Insight Report, 25% of the known security breaches have had a significant impact on the company’s ability to continue operations as well as the cost of bad publicity and damage caused to clients. Working with a managed IT company that offers an end-to-end computer security service can help mitigate this risk.

HIPAA Compliance in the Managed IT Services Industry

Many small businesses think that their size will protect them because they’re not profitable enough to be a target. But the converse is true; hackers are attracted to smaller businesses because their size means that they are often seen as soft targets. This is especially true for dentists where data protection including ePHI and HIPAA compliance in a dental practice is essential.

This means that installing an off-the-shelf anti-virus and hoping for the best can no longer be considered a good enough option.  This is because, in addition to the increased number of attacks (61% of small and medium-sized businesses have had at least one attack in the last 12 months), the nature of the cyber attacks is increasing in the degree of its malevolence. A managed IT services provider like Mobile Computer Services in Wake Forest can partner with your dental practice to ensure that you are protected.

How Practices Can Respond: Outsourced IT Security Services

Most small and medium-size businesses do not have the IT security staff needed to manage their online security effectively but most also don’t need a full-time employee dedicated to the IT services management role. This makes the option of outsourcing to a managed service provider a good choice. It is a challenging job description to fulfill in-house, and business demands mean that the function of security management is often pushed to the bottom of the pile when new network and data projects arise. A properly trained IT service technician with HIPAA compliance expertise can easily cost $5000-7000 per month for a full-time employee. At Mobile Computer Services, we save our valued clients hundreds to thousands of dollars each month with our Managed IT Services outsourcing solutions.

Choosing a Managed Service Provider for IT Security

When deciding who to work with, partner with a managed IT service provider that understands your business model, who will develop a comprehensive security plan for your practice and has experience working with the technology that your business uses. A dental practice has a number of online systems that will require an IT partner who is familiar with them and with thus offer a managed IT solution that is perfectly suited to your practice and to help maintain strict compliance with HIPAA. Each business has its own set of particular security vulnerabilities which means that your IT services provider should take the time to understand your business and the different technologies that are used. The IT provider that you choose should be able to suggest policies and security procedures, a disaster recovery strategy, as well as auditing and compliance that is relevant to your business. The technology that a dental practice uses is specific, and each managed It company will have experience with different technologies. Choose one that has experience with your technology who will be able to give recommendations for improvements and additions that will work well with your current setup.

Local IT Solutions in Wake Forest

Mobile Computer Services in Wake Forest is a managed IT service provider offering a full suite of computer and network security service options including anti-virus and internet protection, wireless network security and data protection along with hardware and computer-related services. They also offer support for computer and PC security, virus removal and intrusion blocking, data disaster recovery, data backup and mobile device management services.

They provide specialized managed IT services for dentists, and dental practices have many years of experience as a managed dental IT security service provider. In addition, they can offer network services, business continuity planning, IT consulting, VoIP, office moves, email protection, and hardware (HaaS) as a service for your practice.

The next information was originally seen on Managed IT Services and IT Security Options For Wake Forest Dental Practices and is republished from Mobile Computer Services, Inc. See more on: https://ncmobilecomputerservices.com

Forget outdated copper wires and traditional
telephones, VoIP is a flexible cloud-based solution that allows businesses to
make phone calls anytime, anywhere using a computer or device with an internet
connection. For small and medium businesses that have been looking at this for
their company communications, but are concerned about the cost implications, a managed IT
services provider can help with a bespoke, affordable solution. In almost
all scenarios, a VoIP solution saves businesses hundreds to thousands of
dollars over traditional phone services.

VoIP is a phone service that’s delivered over the internet. It is the
technology used to convert a user’s voice into a digital signal, allowing users
to make calls directly from a computer, VoIP phone or a data-driven device,
such as a mobile phone. Other terminology used to describe VoIP includes: IP
telephony, broadband telephony, internet telephony or broadband phone service.

How VoIP Works

VoIP
technology uses packet-switched protocols which puts voice signals into packets
(like an electronic envelope) and transmits these packets over any
VoIP-compatible network. In this way, the
technology allows for traditional telephone services to operate over computer
networks. It is much more efficient and as such allows for more information to
be carried over the network. It offers advanced applications that allow a
company to respond quickly to changes as well as enhancing the productivity of staff
members.

A good
VoIP solution will unify the communications of a business – including phone
calls, voice mail, email, web conferences and more and deliver them to
employees via their handset, or to their mobile phone. A managed IT services
provider will take the time to understand your business’s specific requirements
and will develop a VoIP solution to fulfil these requirements.

The Advantages of Using VoIP

The three
main benefits to using VoIP include lower call costs, flexible features and
service mobility, and the simplification of conference calls. A managed IT
services provider will be able to give you a more comprehensive outline of the
top benefits.

Lower Cost per Call

Using traditional lines, when a call is placed, that line is taken up by those two
callers. Since there is a limit on how many
lines can be installed, calls (especially
if they are long-distance) are expensive. Using VoIP which works over an
internet connection to relay call data which makes domestic and international
calls a lot cheaper.

Flexible Features and Service Mobility

VoIP allows for productivity on the go. For
employees that are often on the road, for example,
they could read voicemail-to-text transcriptions in their email inbox, forward
messages and voicemails to be actioned by
a colleague. Many features can be added
according to the needs of a particular business, and there are no physical limitations.

Simplified Conference Calls

Because calls are made using a converged
data network rather than dedicated phone
lines, the creation of (and participation in) conference calls is made that much easier.

Rather than having to pay for the
additional functionality of being able to host multiple callers for a
conference, employees can use the
already-included conference call service. Video conferencing is also easier,
allowing staff members to communicate face to face with colleagues and clients
wherever they are.

How Mobile Computer Services Can Help

Competing against larger companies can be a
challenge without the rights tools. Mobile
Computer Services in Raleigh offers managed IT services for small to medium
businesses at an affordable price. Their range of services includes VoIP system
implementation giving smaller businesses
access to enterprise-level telecommunications systems. These systems have top
of the range features and optional add-ons that until now have not been
available for smaller companies due to their high price point.

VoIP systems from Mobile Computer Services
deliver peace of mind through reliable, quick connections and high-quality
audio and video for conferencing. VoIP offers savings on costly phone bills, as
well as enhancing productivity and communications.

Mobile Computer Services offers computer
support and managed IT services for small and medium-sized businesses looking
to outsource their IT requirements. As a managed
IT service provider, in addition to VoIP services, they offer a full range of
IT outsourcing including network services, business continuity planning, IT
consulting, security, office moves, email protection, and hardware as a service.

The following information was originally seen on Managed IT Services and VoIP Solutions for Raleigh Business Owners and is courtesy of Mobile Computer Services, Inc. See more on: The Mobile Computer Services, Inc. Blog in North Carolina

As cyber threats
become more complex and potentially catastrophic,
managed IT services has important applications for dental practices, and
practice managers/owners need to weigh their options for how they want to
protect their data, especially with the constant moving target of HIPAA
compliance.

For dentists and multi-location dental practices, the potential cost of an IT security
breach can be very damaging. To this point, Mobile Computer Services offers
Wake Forest businesses and dental practices peace of mind with their effective,
customizable managed IT solutions, sometimes referred to as “Managed Services”
or “Managed IT Services.” Their 5-star service track record is based on many
years of working with dentists and practice owners. One of the most important
services that they offer is their network and hardware security services for
dentists who take network and data security seriously.

Managed IT Services for Cloud-Based Business Environments

There are two key points to look at when
understanding and taking steps to mitigate security threats to a practice:
business operations are moving to the cloud and
small businesses like dental practices are particularly vulnerable to data
breaches, website hack attempts and other security related threats and risks.

Managed IT Security Services Help Prevent Breaches

Increasingly practices are moving their operations online and to the cloud that is coming with the growth of the Internet of Things (IoT) which enables more and more smart devices to be connected to the web – each of which is another potential entry point for hackers.

At the same time, security breaches are becoming more serious, as well as being more difficult to detect. In CDW’s Cybersecurity Insight Report, 25% of the known security breaches have had a significant impact on the company’s ability to continue operations as well as the cost of bad publicity and damage caused to clients. Working with a managed IT company that offers an end-to-end computer security service can help mitigate this risk.

HIPAA Compliance in the Managed IT Services Industry

Many small businesses think that their size
will protect them because they’re not profitable enough to be a target. But the
converse is true; hackers are attracted
to smaller businesses because their size
means that they are often seen as soft
targets. This is especially true for
dentists where data protection including ePHI and HIPAA compliance in a dental
practice is essential.

This means that installing an off-the-shelf anti-virus and hoping for
the best can no longer be considered a good enough option.  This is
because, in addition to the increased number of attacks (61%
of small and medium-sized businesses have had at least one attack in the last 12 months), the nature of the cyber
attacks is increasing in the degree of its malevolence.
A managed IT services provider like Mobile Computer Services in Wake Forest can
partner with your dental practice to ensure that you are protected.

How Practices Can Respond: Outsourced IT Security Services

Most small and medium-size businesses do not have the IT security staff needed to
manage their online security effectively but most also don’t need a full-time
employee dedicated to the IT services management role. This makes the option of outsourcing to a managed service provider
a good choice. It is a challenging job description to fulfill in-house, and business demands mean that the function of
security management is often pushed to the bottom of the pile when new network
and data projects arise. A properly trained IT service technician with HIPAA
compliance expertise can easily cost $5000-7000 per month for a full-time
employee. At Mobile Computer Services, we save our valued clients hundreds to
thousands of dollars each month with our Managed IT Services outsourcing
solutions.

Choosing a Managed Service Provider for IT Security

When deciding who to work with, partner with a managed IT service provider
that understands your business model, who will develop a comprehensive security
plan for your practice and has experience working with the technology that your
business uses. A dental practice has a number of online systems that will require an
IT partner who is familiar with them and with thus offer a managed IT solution
that is perfectly suited to your practice and to help maintain strict
compliance with HIPAA. Each business has its
own set of particular security vulnerabilities which means that your IT
services provider should take the time to understand your business and the
different technologies that are used. The
IT provider that you choose should be able to suggest policies and security
procedures, a disaster recovery strategy, as well as auditing and compliance
that is relevant to your business. The technology that a dental practice uses
is specific, and each managed It company
will have experience with different technologies. Choose one that has
experience with your technology who will be able to give recommendations for
improvements and additions that will work well with your current setup.

Mobile
Computer Services in Wake Forest is a managed IT service provider offering
a full suite of computer and network security
service options including anti-virus and internet protection, wireless network
security and data protection along with hardware and computer-related services.
They also offer support for computer and PC security, virus removal and
intrusion blocking, data disaster recovery, data backup and mobile device
management services.

They provide specialized managed IT services for
dentists, and dental practices have many
years of experience as a managed dental
IT security service provider. In addition,
they can offer network services, business continuity planning, IT consulting,
VoIP, office moves, email protection, and
hardware (HaaS) as a service for your practice.

The following info was originally published to Managed IT Services and Security Options to Protect Your Wake Forest Dental Practice and is republished from Mobile Computer Services, Inc. See more on: https://ncmobilecomputerservices.com

Managed IT Services Wake Forest NC

When businesses need a managed IT services provider in Wake Forest many issues spring to mind, such as whether you can trust the managed IT services company, if they are qualified and, because all businesses are different, if it is even a good match for what the business needs and a values match. There are five areas to ask about that will quickly give an idea of whether or not outsourcing your IT services would be a good decision for the business, and what managed IT services company you should choose.

Ask for References 

It is important to understand the track record of a managed IT services provider. You are going to be entrusting your IT and systems to a company, and you need to know that they can deliver. Get started by looking at the testimonials on their website, then have a look at their reviews on Google and Facebook. Finally, ask the managed services provider if they have a client that would be willing to chat with you, use the opportunity to highlight any areas of concern and ask how their experience has been.

Ask About Their Technical Expertise as a Managed IT Services Provider

There are many different hardware and software components on the market, and it will make the process smoother if the service provider that you are considering has a good grasp of the technologies that you make use of at your company. Find out about how experienced they are with using your systems, and how regularly they receive training on updates. Then, ask about how much experience their employees have in the IT industry and what technical skills they can offer.

Ask How Long They Have Been in Business in Managed IT Solutions

Outsourcing your IT isn’t a quick process, and you need to know that you have the option of a long-term partnership with the provider. While no one can foresee what the future holds, it is better to work with a company that has been working in the industry for a while as they are more likely to be operating for the next couple of years. Additionally, it is a good sign if they have managed to stay in business for at least five years, as the statistics show that most businesses in America fail within the first five years.

Ask About Their Partners and Accreditations as a Managed IT Services Company

This is a quick way to find out if the company is well-established and plans to be in business for a long time. Accreditations are a signal that the business can be trusted. In the case of Mobile Computer Services, they work with many of the world’s leading hardware and software service providers and are certified members of the Wake Forest Area Chamber of Commerce.

Ask About What Managed IT Services They Recommend for Your Business

In order to weigh up the costs and benefits business owners need to understand what they are being offered by the IT service provider. Make a list of the services they can offer and decide whether they are a good match for your business. Then look at what it would cost you to manage those services in-house. From there you should be able to decide whether it is a good option for your business.

About Mobile Computer Services

Mobile Computer Services in Wake Forest offers managed IT services for small and medium-sized companies in North Carolina. Their dedicated IT team will manage and monitor the IT operations of your company. They empower businesses to become more profitable through the proactive management of the company’s computer network 24 hours a day, seven days a week by offering businesses the ability to run efficiently, removing technology headaches and allowing the business to focus on their core operations and their customers.

Their goal is to offer world-class IT support at an affordable price, matching the convenience of an outsourced IT support provider with the service levels that you would expect from an in-house specialist. They offer peace of mind through reliable support, so you know that your IT operations are secure and running at peak efficiency.

The following post was originally published to Managed IT Service Companies in Wake Forest – 5 Questions to Ask and is republished from Mobile Computer Services, Inc. Find more on: Mobile Computer Services, Inc. LLC

Dental IT Services a Specialty

Dental IT services is a special niche in
the larger “Managed IT Services” industry. Mobile Computer Services in Raleigh
understands that keeping dental information technology systems updated and e-HIPAA
compliant in a dental practice is mission critical, especially in the face of
day to day demands that are often prioritized
due to their urgency. In this way, staff resources are typically at capacity
and can also be overwhelmed which means that maintenance activities such as computer
updates, virus scans, email scans, security patches, and backups can be neglected.
This further increases the risk of bigger technology problems and outages
further down the line that will negatively affect a business. It also exposes a
dental practice to significantly higher risks of breaches, hacks and data leaks
that can trigger a HIPAA violation.

Managed IT Outsourcing

Managed IT services for dentists takes out the risk as it allows dental practices to outsource their IT operations to an external service provider who then puts measures in place to keep the business online – which is where the term MANAGED IT SERVICES PROVIDER comes from. Kara Mason, Founder and President of North Carolina based Mobile Computer Services, summarized the situation perfectly, “Working with a managed service provider with deep experience in dental IT and HIPAA compliance, offers several benefits including lowered costs, improved focus on core business activities, but most importantly, it delivers peace of mind as business owners and practice managers know that one of the most important aspects of their dental practice is being managed by true professionals around the clock, 24/7/365.”

He went on to note that it is important to distinguish between preventative maintenance (which is offered by Mobile Computer Services), and breakage or hardware failures. Unfortunately, while it is possible to continuously monitor maintenance issues such as failed backups and perform automated tasks, it’s not possible to foresee hardware failures, software issues or virus attacks in all situations. The purpose of managed IT services is rather to ensure that when these unexpected scenarios occur, there are safeguards in place in the form of backups, plans and systems that will result in minimum downtime for the business. When businesses and practices have a managed services provider like Mobile Computers Services as their IT support partner, these types of scenarios are few and far between and are typically the result of weather, fire or other natural disasters. The additional benefit and peace of mind comes from the fact that MCS offers and stands behind their 3 minutes or less guarantee for response times to any need, request or problem that may arise in your dental IT technology stack.

Managed IT Solutions Lower Overall Technology Costs

Managed services mean that a business or dental practice’s technological systems are being continuously monitored, managed and optimized to run optimally resulting in less downtime, the costs of which can be very high when factored in if a business is down for a half or full day. By proactively preventing issues from arising through continuous system monitoring, high repair and downtime costs can be avoided almost entirely. In addition, it is possible to budget accurately for managed IT services as the IT services and support are all-inclusive, charged at a flat rate that is payable monthly making it easy to plan and budget accordingly.

Managing the IT Technology Stack Critical

The technology stack forms a large part of
the operations of most businesses. It is surprising then that so many businesses choose to ignore this crucial aspect,
relying on non-specialist employees to solve IT issues and only calling in a
professional when all else has failed or when there is a critical outage of one
or all technology services the business relies on. But this approach distracts
employees from their core job functions and means that the business does not
run optimally. By removing the technological component, employees are better
able to focus on their primary job functions and large expenses and costs due
to downtimes being eliminated, along with the stress!

Peace of Mind Comes from a Properly Managed IT Stack

An IT service provider will monitor your
systems 24 hours a day, seven days a week
so they can take proactive measures in the event of a potential issue. They are
experts in their field which means that businesses will experience:

• Less downtime as issues are identified and solved before they escalate
• Fewer disruptions as updates
  and upgrades are run outside of office hours whenever possible
• Improved security through
  system monitoring, as well as regular updates and backups

About Mobile Computer Services

Mobile Computer Services has two locations, one in Raleigh and one serving the Wake Forest area business community. MCS offers managed IT solutions and specialized managed IT services for dentists and multi-location dental practices that cover the strategy, planning and set up of new systems as well as the repair and maintenance and optimization of any and all existing devices and computer servers. They offer remote desktop and on-site computer support when needed and a 3-minute response time guarantee.

Along with being of North Carolina’s premier Managed IT Services companies, Mobile Computer Services also offers network services, business continuity planning, IT consulting, security, assistance with office moves, VoIP, email protection and hardware as a service. They also have a quick response team that is available for on-demand services, helping with fixing hardware and software issues, mobile device management like tablets and company smartphones, along with new hardware and computer setup when its time to replace the desktops that sound like a jet engine when first started in the morning.

You may have found this article by doing a search for “managed IT services near me” or “managed IT providers near me” or “managed IT companies near me.” However you found us, we’re glad you did and hope you find this article informative and useful in answering common questions like how do I find the best managed IT services companies in North Carolina?

The following info was first published to Managed IT services for Dentists from Mobile Computer Services in Raleigh and is republished from Mobile Computer Services, Inc. Read more on: https://ncmobilecomputerservices.com

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Good company in a journey makes the way seem shorter. — Izaak Walton